While we're not able to offer you a loan right now, other support is available:

You can review your credit file for free

It's possible that your credit file contains incorrect information which is influencing our decision. You can review your credit file for free with each agency and if something isn't quite right, you can easily dispute it online. You can learn more about how to check your credit file and improve your credit score on our our blog.

You might be entitled to more benefits

Try this free Benefits Calculator from Policy in Practice to see if you're entitled to anything extra.

You may qualify for a grant

See if you're eligible for a grant from Turn2Us.

Need more help?

With MoneyHelper, it's quick and easy to find the right guidance about money and pensions. MoneyHelper brings together the support and services of three financial guidance providers – the Money Advice Service, the Pensions Advisory Service and Pension Wise.